Reverberate
Categories (See All)


Return Policy

  • Home
  • "return policy"

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at email@reverberate.info to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Reverberate Trading W.L.L
Attn: Returns
RMA #
Showroom 3594, Road 186, Block 701
Tubli, Bahrain

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS
The following items cannot be returned or exchanged:
● Promotional Items
● Combo Packs

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● We do not exchange/return Products which are damaged after completion of delivery

QUESTIONS

If you have any questions concerning our return policy, please contact us at: +973 6500 3450


Terms & conditions

return policy

Support Policy

privacy policy
Reverberate
Subscribe to our newsletter for regular updates about Offers, Coupons & more
Mobile Apps

QUICK LINKS

Contacts

My Account

Seller Zone

Home
Categories
My Account
All categories
Flash Sale
Todays Deal

We use cookie for better user experience, check our policy here 

dynamic_popup

Subscribe to Our Newsletter

Subscribe our newsletter for coupon, offer and exciting promotional discount..

MessagesTimelineExceptionsViews10RouteQueries24Models55MailsGateSessionRequest
Request history8.2.29PHP Version15.66sRequest Duration7MBMemory UsageGET return-policyRoute
    • Booting (31.23ms)time
    • Application (15.63s)time
    • 1 x Application (99.8%)
      15.63s
      1 x Booting (0.2%)
      31.23ms
      10 templates were rendered
      • frontend.policies.returnpolicyreturnpolicy.blade.php#?blade
      • frontend.layouts.appapp.blade.php#?blade
      • frontend.inc.navnav.blade.php#?blade
      • frontend.partials.cart.cartcart.blade.php#?blade
      • frontend.classic.partials.category_menucategory_menu.blade.php#?blade
      • frontend.inc.footerfooter.blade.php#?blade
      • frontend.inc.floating_buttonsfloating_buttons.blade.php#?blade
      • frontend.partials.modalmodal.blade.php#?blade
      • frontend.partials.login_modallogin_modal.blade.php#?blade
      • frontend.partials.account_delete_modalaccount_delete_modal.blade.php#?blade
      uri
      GET return-policy
      middleware
      web
      controller
      App\Http\Controllers\HomeController@returnpolicy
      namespace
      prefix
      where
      as
      returnpolicy
      file
      app/Http/Controllers/HomeController.php:686-690
      24 statements were executed (11 duplicates)Show only duplicates7.78ms
      • HomeController.php#688reverberate_revappv2850μsselect * from `pages` where `type` = 'return_policy_page' limit 1
        Bindings
        • 0: return_policy_page
        Backtrace
        • app/Http/Controllers/HomeController.php:688
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
      • Helpers.php#1193reverberate_revappv2230μsselect * from `uploads` where `uploads`.`id` is null and `uploads`.`deleted_at` is null limit 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2200μsselect * from `uploads` where `uploads`.`id` is null and `uploads`.`deleted_at` is null limit 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2180μsselect * from `uploads` where `uploads`.`id` is null and `uploads`.`deleted_at` is null limit 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Page.php#15reverberate_revappv2300μsselect * from `page_translations` where `page_translations`.`page_id` = 3 and `page_translations`.`page_id` is not null and `lang` = 'en' limit 1
        Bindings
        • 0: 3
        • 1: en
        Backtrace
        • app/Models/Page.php:15
        • view::frontend.policies.returnpolicy:38
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • Page.php#15reverberate_revappv2350μsselect * from `page_translations` where `page_translations`.`page_id` = 3 and `page_translations`.`page_id` is not null and `lang` = 'en' limit 1
        Bindings
        • 0: 3
        • 1: en
        Backtrace
        • app/Models/Page.php:15
        • view::frontend.policies.returnpolicy:57
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • Helpers.php#1703reverberate_revappv2440μsselect * from `languages` where `code` = 'en' limit 1
        Bindings
        • 0: en
        Backtrace
        • app/Http/Helpers.php:1703
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2290μsselect * from `uploads` where `uploads`.`id` = '2' and `uploads`.`deleted_at` is null limit 1
        Bindings
        • 0: 2
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • ColorCodeConverter.php#35reverberate_revappv2390μsselect * from `addons`
        Backtrace
        • vendor/aiz-packages/color-code-converter/src/Services/ColorCodeConverter.php:35
        • app/Http/Helpers.php:1302
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • Helpers.php#1684reverberate_revappv2480μsselect * from `languages` where `code` = 'en' limit 1
        Bindings
        • 0: en
        Backtrace
        • app/Http/Helpers.php:1684
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2240μsselect * from `uploads` where `uploads`.`id` is null and `uploads`.`deleted_at` is null limit 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1694reverberate_revappv2280μsselect * from `languages` where `status` = 1
        Bindings
        • 0: 1
        Backtrace
        • app/Http/Helpers.php:1694
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1717reverberate_revappv2310μsselect * from `currencies` where `id` = '29' limit 1
        Bindings
        • 0: 29
        Backtrace
        • app/Http/Helpers.php:1717
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1727reverberate_revappv2330μsselect * from `currencies` where `status` = 1
        Bindings
        • 0: 1
        Backtrace
        • app/Http/Helpers.php:1727
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2290μsselect * from `uploads` where `uploads`.`id` = '1' and `uploads`.`deleted_at` is null limit 1
        Bindings
        • 0: 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#2022reverberate_revappv2370μsselect * from `categories` where `level` = 0 order by `order_level` desc
        Bindings
        • 0: 0
        Backtrace
        • app/Http/Helpers.php:2022
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#2022reverberate_revappv2250μsselect * from `category_translations` where `category_translations`.`category_id` in (4, 5, 6)
        Backtrace
        • app/Http/Helpers.php:2022
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#2022reverberate_revappv2320μsselect * from `uploads` where `uploads`.`id` in (7, 315, 316) and `uploads`.`deleted_at` is null
        Backtrace
        • app/Http/Helpers.php:2022
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#2022reverberate_revappv2260μsselect * from `uploads` where `uploads`.`id` in (8) and `uploads`.`deleted_at` is null
        Backtrace
        • app/Http/Helpers.php:2022
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2280μsselect * from `uploads` where `uploads`.`id` = '1' and `uploads`.`deleted_at` is null limit 1
        Bindings
        • 0: 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • app.blade.php#256reverberate_revappv2330μsselect * from `custom_alerts` where `status` = 1 order by `id` desc
        Bindings
        • 0: 1
        Backtrace
        • view::frontend.layouts.app:256
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • app.blade.php#297reverberate_revappv2260μsselect * from `dynamic_popups` where `status` = 1 order by `id` asc
        Bindings
        • 0: 1
        Backtrace
        • view::frontend.layouts.app:297
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#1193reverberate_revappv2200μsselect * from `uploads` where `uploads`.`id` is null and `uploads`.`deleted_at` is null limit 1
        Backtrace
        • app/Http/Helpers.php:1193
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      • Helpers.php#127reverberate_revappv2350μsselect * from `countries` where `status` = '1'
        Bindings
        • 0: 1
        Backtrace
        • app/Http/Helpers.php:127
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
      App\Models\Currency
      27Currency.php#?
      App\Models\Upload
      7Upload.php#?
      App\Models\Addon
      5Addon.php#?
      App\Models\Language
      4Language.php#?
      App\Models\Category
      3Category.php#?
      App\Models\CategoryTranslation
      3CategoryTranslation.php#?
      App\Models\PageTranslation
      2PageTranslation.php#?
      App\Models\Page
      1Page.php#?
      App\Models\CustomAlert
      1CustomAlert.php#?
      App\Models\DynamicPopup
      1DynamicPopup.php#?
      App\Models\Country
      1Country.php#?
          _token
          RVurWvI7SFnf6HRwZpFw7AfEu5IynKMHIAdiH7tZ
          locale
          en
          path_info
          /return-policy
          status_code
          200
          status_text
          OK
          format
          html
          content_type
          text/html; charset=UTF-8
          request_query
          []
          request_request
          []
          request_headers
            0 of 0   
          array:20 [▼
  "x-https" => array:1 [▶
    0 => "1"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "x-real-ip" => array:1 [▶
    0 => "216.73.216.77"
  ]
  "x-forwarded-server" => array:1 [▶
    0 => "www.reverberate.info"
  ]
  "x-forwarded-proto" => array:1 [▶
    0 => "https"
  ]
  "x-forwarded-port" => array:1 [▶
    0 => "443"
  ]
  "x-forwarded-host" => array:1 [▶
    0 => "www.reverberate.info"
  ]
  "x-forwarded-for" => array:1 [▶
    0 => "216.73.216.77"
  ]
  "host" => array:1 [▶
    0 => "www.reverberate.info"
  ]
]
          request_cookies
          []
          response_headers
            0 of 0   
          array:5 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Thu, 24 Jul 2025 08:23:47 GMT"
  ]
  "set-cookie" => array:1 [▶
    0 => "XSRF-TOKEN=RVurWvI7SFnf6HRwZpFw7AfEu5IynKMHIAdiH7tZ; expires=Thu, 24 Jul 2025 10:24:03 GMT; Max-Age=7200; path=/"
  ]
  "Set-Cookie" => array:1 [▶
    0 => "XSRF-TOKEN=RVurWvI7SFnf6HRwZpFw7AfEu5IynKMHIAdiH7tZ; expires=Thu, 24-Jul-2025 10:24:03 GMT; path=/"
  ]
]
          session_attributes
            0 of 0   
          array:2 [▼
  "_token" => "RVurWvI7SFnf6HRwZpFw7AfEu5IynKMHIAdiH7tZ"
  "locale" => "en"
]
          ClearShow all
          Date ↕MethodURLData
          #12025-07-24 11:24:03GET/return-policy102455